WARNING SPOILERS AHEAD FOR FROZEN IF YOU HAVE NOT SEEN IT!!!!
2) FROZEN- HANS'S REVEAL AS A VILLAIN
Wednesday, December 18, 2013
Plot Twists (updated)
A while back, I made a post about my top plot twists. I could only think of 4 that really truly made me:
You can read the original post HERE. Anyways, I finally can add another one to my list to make it an even five (but five's not even. Why is it always top 5? Whatever).
2) FROZEN- HANS'S REVEAL AS A VILLAIN
Oh! I STILL feel so betrayed by this! Like it almost physically hurts! It easily knocks everything back and takes the number two spot! It came out of literally nowhere! Just, he was so nice and perfect and you totally loved him. But then he says that completely horrible, cold, unacceptable line, "Oh, Anna. If only there was someone out there who loved you.". Like AAAAHHHHH!!!! I HATE YOU SO MUCH!!! HOW DARE YOU!?!! But seriously, you just trust and accept him so much at the beginning and throughout almost the entire film, you have no idea it's all an act. And he turns into SUCH a jerk-face!
2) FROZEN- HANS'S REVEAL AS A VILLAIN
Tuesday, December 17, 2013
People Are Ridiculous
I started working at Togo's about three weeks ago. And even though I've only been working there a short amount of time, I've already been picking up on the retail service attitude. No matter what, everything is always your fault whether you did anything or not, and you just have to accept that. Even if the customer doesn't even straight-up blame you, you just have to automatically apologize for whatever mistake or misunderstanding was made.
Some people are cool about it. Like the other day a guy ordered the daily special and I thought it was Turkey and Avocado when it was actually Roast Beef and Avocado. I could have just started over when we realized the mistake, but he was like "Oh no, it's fine. I should be eating turkey anyways. It's healthier. My wife will be happy." That one WAS actually my fault and I apologized profusely for it.
But then sometimes, people cannot take responsibility for their own mistakes. Like recently, a guy ordered a #6, which is the Meatball. I HATE making Meatball sandwiches. But I went through with it. And just as I was wrapping it, did I realize he wanted a Pastrami, not a Meatball. I was confused, "Oh. You want Pastrami? Didn't you say #6?". He said yes. I checked the menu just to be sure that the #6 WAS in fact the Meatball and that I didn't mix it up. Nope, #6 was the Meatball. I told him so. The #9 is the Pastrami. He paused, then was like, "No, I said six INCH!". Ugh! I heard that part! He distinctly said a six inch #6! But whatever. I apologized for mixing it up (even though I totally did not), put the Meatball sandwich aside, and started over on a Pastrami. My co-worker even told me he had heard him say a #6, so I wasn't crazy. But still, it was my fault. He couldn't own up to his mistake.
Another time, a guy ordered a Pulled Pork. I heated up the meat and began to spread coleslaw on his bread. As soon as I finished with the coleslaw, he decided that he didn't want coleslaw, so I had to scrape it off. One of my co-workers then asked if he had ordered the Pulled Pork or the BBQ-Beef so they could ring him up. He asked what the difference was between the two, then decided that he wanted the BBQ-Beef instead. Ugh! Just as the Pulled Pork finished heating up. Not exactly a misunderstanding, but seriously, man? Why must you change your mind like that? But, in true retail service attitude, you just smile and act like you're totally happy to comply.
Some people are totally nice and understanding, and some people are completely rude and impatient. I had one lady complain about me being too slow and ask for someone else to make her sandwich. Well, sorry!
Another time, there were three of us working. It was only my second day working, so I was standing off to the side, observing. One guy was outside taking down the umbrellas on the tables. This lady walks in, and the other girl who was inside with me told her hello (I totally heard her!). However, the lady, after a minute turned to leave saying that she didn't want to be there anymore because it was such an unfriendly place because I didn't say hello to her and the guy outside didn't either. Well excuse me! I was barely even in her line of vision, I didn't even know she saw me. The guy outside came in and joked, "Did we scare her off?" and we replied, "Yeah, actually" and told him what happened. He said that he DID in fact greet her. She probably was either WAY too sensitive or just decided she didn't want to eat there anymore, but had to place the blame on us somehow.
In each of these situations, you just smile and act totally happy and upbeat, while you're actually fuming inside. Someone online found the perfect gif to describe it:
Smiling, acting all happy, but as soon as they're gone or as soon as you turn away, you're just -____-
People are ridiculous. That's all I have to say.
Some people are cool about it. Like the other day a guy ordered the daily special and I thought it was Turkey and Avocado when it was actually Roast Beef and Avocado. I could have just started over when we realized the mistake, but he was like "Oh no, it's fine. I should be eating turkey anyways. It's healthier. My wife will be happy." That one WAS actually my fault and I apologized profusely for it.
But then sometimes, people cannot take responsibility for their own mistakes. Like recently, a guy ordered a #6, which is the Meatball. I HATE making Meatball sandwiches. But I went through with it. And just as I was wrapping it, did I realize he wanted a Pastrami, not a Meatball. I was confused, "Oh. You want Pastrami? Didn't you say #6?". He said yes. I checked the menu just to be sure that the #6 WAS in fact the Meatball and that I didn't mix it up. Nope, #6 was the Meatball. I told him so. The #9 is the Pastrami. He paused, then was like, "No, I said six INCH!". Ugh! I heard that part! He distinctly said a six inch #6! But whatever. I apologized for mixing it up (even though I totally did not), put the Meatball sandwich aside, and started over on a Pastrami. My co-worker even told me he had heard him say a #6, so I wasn't crazy. But still, it was my fault. He couldn't own up to his mistake.
Another time, a guy ordered a Pulled Pork. I heated up the meat and began to spread coleslaw on his bread. As soon as I finished with the coleslaw, he decided that he didn't want coleslaw, so I had to scrape it off. One of my co-workers then asked if he had ordered the Pulled Pork or the BBQ-Beef so they could ring him up. He asked what the difference was between the two, then decided that he wanted the BBQ-Beef instead. Ugh! Just as the Pulled Pork finished heating up. Not exactly a misunderstanding, but seriously, man? Why must you change your mind like that? But, in true retail service attitude, you just smile and act like you're totally happy to comply.
Some people are totally nice and understanding, and some people are completely rude and impatient. I had one lady complain about me being too slow and ask for someone else to make her sandwich. Well, sorry!
Another time, there were three of us working. It was only my second day working, so I was standing off to the side, observing. One guy was outside taking down the umbrellas on the tables. This lady walks in, and the other girl who was inside with me told her hello (I totally heard her!). However, the lady, after a minute turned to leave saying that she didn't want to be there anymore because it was such an unfriendly place because I didn't say hello to her and the guy outside didn't either. Well excuse me! I was barely even in her line of vision, I didn't even know she saw me. The guy outside came in and joked, "Did we scare her off?" and we replied, "Yeah, actually" and told him what happened. He said that he DID in fact greet her. She probably was either WAY too sensitive or just decided she didn't want to eat there anymore, but had to place the blame on us somehow.
In each of these situations, you just smile and act totally happy and upbeat, while you're actually fuming inside. Someone online found the perfect gif to describe it:
Smiling, acting all happy, but as soon as they're gone or as soon as you turn away, you're just -____-
People are ridiculous. That's all I have to say.
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